Returns & Refunds

We offer a 30-day return policy.

Returns

To be eligible for a return, your item must:

• Be unused

• Be in the original, unopened packaging

• Be returned within 30 days of delivery

We do not accept returns for opened or used products due to health and safety reasons.

Refunds

Once your return is received and inspected, we will notify you of the approval or rejection of your refund.

If approved, your refund will be processed to your original method of payment within a reasonable timeframe.

Shipping costs

Shipping costs are non-refundable.
Customers are responsible for return shipping costs unless the item is defective or incorrect.

Damaged or incorrect items

If you receive a damaged or incorrect item, please contact us within 48 hours of delivery.

Contact

For any return or refund requests, contact us at:
info@forterox.com